You can review and sign your Business Associate Agreement (BAA) directly in Wavo, then download the completed agreement for your records.
Before you begin
BAAs are available through organization accounts and must be enabled by the Wavo team. Creating a personal account does not automatically create or sign a BAA. If you need a BAA, contact us through the support chat in Wavo so we can help set up your organization and enable signing.
Organizations let practices manage multiple users, but you can also use one as a solo practitioner. You do not need to invite anyone else to sign your BAA. You can add colleagues later as your practice grows.
To sign, you must be an organization admin and be authorized to enter into the agreement on behalf of your practice’s legal entity.
Find your organization
Sign in to the Wavo web application.
Click your name or profile icon in the left-hand sidebar.
Select your organization’s name from the menu.
Open the organization’s Settings tab.
Find the Business Associate Agreement section.
If Wavo has just set up your organization, refresh the page if it does not appear right away.
Review the agreement and confirm your details
The full agreement is displayed in a scrollable area. You can read it before completing any fields.
Some details are prefilled from your account and organization. Check them carefully before continuing:
Legal entity name: Enter the legal name of the practice or entity you represent. This may differ from your organization’s display name.
Full legal name: Confirm your name as the person signing.
Title: Optional.
Notice contact name: Defaults to the signer’s name. Select Use a different notice contact if someone else should be the contact for agreement notices.
Notice email: Required. Use an email address monitored by the appropriate person at your practice.
Notice phone: Optional. If provided, enter a phone number; country codes, spaces, parentheses, and numeric extensions are supported.
Sign your BAA
Select Continue to signing.
Review the completed agreement and the summary of your details. Return to the details form if you need to correct anything.
Read and accept the confirmation covering the agreement, electronic signature, and your authority to sign for the legal entity.
Select Sign BAA to complete signing.
The BAA is signed on behalf of the legal entity named in the agreement. Individual team members do not each complete this organization signing workflow.
Download your signed agreement
After signing, select Download PDF to save the completed agreement. You can return to Organization → Settings → Business Associate Agreement to access it again later.
If a PDF download fails, try again. If the issue continues, contact support.
Add colleagues later
To invite colleagues, open your organization’s Members tab and select Invite member. Adding colleagues is optional and is separate from signing your BAA. Team access depends on your organization’s available seats and access settings.
Troubleshooting
I cannot find my organization.
Refresh Wavo and check the profile menu in the left-hand sidebar. Make sure you are signed in with the account associated with your organization. Contact support if it is still missing.
I cannot see the BAA or the signing form.
Make sure you are viewing your organization’s Settings and have an organization admin role. BAA signing must be enabled by Wavo. If the agreement has already been signed, you will see its record instead of a new signing form.
I need to correct details after signing.
Contact support so we can help. Updating your account profile or organization name does not change an already signed agreement.
I signed a BAA with Wavo previously outside the application.
Contact support before signing again so we can confirm how to handle your existing agreement.
Need help? Open the support chat in Wavo and tell us your organization’s name and where you are getting stuck.