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Uploading Audio Files from Your Mobile Device to Wavo Health

Record directly in the Wavo mobile app, or use the Wavo website in a phone browser to upload an existing audio file.

There are two different mobile workflows: record a new visit in the native Wavo Health app, or upload an existing audio file through the Wavo website in Safari or Chrome.

What you want to do

Where to do it

Record a patient visit now

Use the native Wavo Health app for iPhone or Android.

Import an MP3, M4A, voice memo, or another existing audio file

Open the Wavo website in Safari or Chrome. The native app does not currently have an external-audio file picker.

Record directly in the Wavo app

  1. Open Wavo Health.

  2. Open the menu and tap Encounter.

  3. Tap Start, then capture the visit.

  4. Tap Finish Note when the visit is complete.

The app saves the recording on the phone, uploads it, and generates the note. If the connection drops, keep the recording in Wavo and reconnect so the upload can continue.

See How to Record an Encounter on the Mobile App.

Do not use the website upload flow to recover a failed native-app recording. On the phone that captured the visit, open Profile → Storage and use Recover upload. See Recovering Saved Recordings on the Mobile App.

Upload an existing file from your phone browser

  1. Make the recording available in Files, iCloud Drive, Google Drive, or another location your browser can open.

  2. In Safari or Chrome, sign in at https://secure.wavo.health/en/sign-in.

  3. Open the Documents dashboard.

  4. Select Upload Recording or Upload audio.

  5. Choose the audio file from the browser's file picker.

  6. If Wavo says the file is over 100 MB, choose Compress & Upload.

  7. Keep the browser page open during compression and upload. After server processing begins, Wavo continues generating the note in the background.

Share an iPhone Voice Memo

  1. Open Voice Memos and select the recording.

  2. Tap Share → Save to Files.

  3. Return to Wavo in Safari and select the saved M4A file.

Choose a file on Android

In the browser file picker, choose the recording from Files, Downloads, Google Drive, or the recording app's shared storage.

Supported formats

Wavo accepts standard browser-supported audio formats, including MP3, M4A, WAV, AAC, and WebM. For full details, see Uploading Audio Files to Wavo Health.

Troubleshooting

  • The file is missing: save or share it to Files/Downloads first, then reopen the browser picker.

  • The native app has no Upload Audio button: this is expected; use the website in Safari or Chrome to import external files.

  • A native recording is stuck: use Profile → Storage in the Wavo app rather than uploading a second copy.

For help, tap Contact support in the app or email [email protected].

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