Both recording modes
Pause works while you are recording, in either mode. The encounter stays open, and Wavo keeps what has been captured so far.
Mode | What you are doing | Why you would pause |
Ambient Scribing | Wavo listens to the live patient conversation and transcribes it in the background. | The visit is interrupted, and the consultation will continue. |
Dictation Mode | You dictate the note yourself. | You need a moment to think, look something up, or step away. |
Pause and Stop are different
Pause keeps the encounter open. Stop ends it and starts the note. Mixing them up is what finalizes a visit before you meant to.
Pause | Stop | |
What it does | Suspends recording. | Ends the recording. |
The encounter | Stays open. | Is finalized. |
The note | Not generated yet. | Wavo starts generating it. |
Can you continue? | Yes. Resume at any time. | No. Recording cannot be resumed for that encounter. |
Pause means take a break. Stop means you’re done and ready for the note.
How to pause
Sign in at https://secure.wavo.health/en/sign-in, click New Encounter, and start recording in Ambient Scribing or Dictation Mode.
Click the pause icon on the microphone controls. The button switches to a play icon, and the recording banner changes from red to teal.
Wavo saves a checkpoint of the transcription. You can leave the page.
When to pause
Ambient Scribing
The patient steps out briefly
You need to take a phone call or handle something urgent
The visit is split into two time blocks
You want to review notes or uploaded documents before continuing
Dictation Mode
You need to look up information or check a reference
You are interrupted by a call or a colleague
You want to review what you have dictated so far
You are dictating a long note across multiple sittings
How to resume
If you are still on the encounter page, click the play button.
If you closed the browser or left the page, open the encounter from your dashboard. A banner shows that transcription is paused.
Click Resume.
Recording continues from where you stopped.
New transcription is added to what you already captured, as one record.
In Ambient Scribing, keep speaking with the patient. In Dictation Mode, continue the dictation.
How long a pause can last
There is no time limit. You can pause in the morning and resume later that day, or the next day. Progress is saved automatically.
If you close the browser while paused, the recording is still there. When you return, you can resume or finalize the encounter.
How to stop
Stop only when the consultation or the dictation is finished.
Click the stop button on the microphone controls.
Wavo finalizes the transcription and starts generating the clinical note.
Review the note, edit it, and export or copy it into your EMR.
Important: Stopping an encounter is final. If you are not sure the session is finished, pause instead. You can stop later.
On the mobile app
Tap Pause and Resume on the recording screen. Tap Finish Note when the visit is done. That is the same as Stop on the web. Dictation Mode is web-only.
If you start a visit on your phone and continue on the web, see Switching Between Phone and Web During an Encounter.
While the encounter is paused
Add documents. Upload lab results, imaging reports, or referral letters in Notes and Context.
Add notes. Use the Notes tab for observations or context that were not spoken aloud.
If pause does not work
Recording will not resume. Refresh the page and open the encounter again. The transcription is saved.
You closed the browser. Open the encounter from your dashboard. If it is paused, you can resume or finalize it.
You stopped instead of pausing. Stopping is final. Start a new encounter for any further conversation, and assign both notes to the same patient.
You do not see Pause. The pause button appears only while you are recording.
Need help? Email [email protected].