What Is the Wavo Health AI Assistant?
The AI Assistant lets you ask questions about the encounter you have open. When that encounter is assigned to a patient, it can also use earlier visits for that patient. It’s designed to help you:
Summarize key information such as diagnoses, symptoms, and medications
Highlight important observations from a session
Receive suggested follow-up actions based on available data
The AI Assistant only uses data from your Wavo Health encounters, helping maintain privacy and compliance standards.
How to Use the AI Assistant
Step 1: Access the AI Assistant
Sign in to Wavo Health at
https://secure.wavo.health/en/sign-inOpen a clinical note from your dashboard or patient profile (this can be a past encounter or a demo note).
On the right side of the screen, click the AI Assistant tab to open it.
Step 2: Ask Questions About a Single Encounter
When viewing a specific note, the AI Assistant answers questions based on that encounter.
Example questions:
“What medications were mentioned in this session?”
“What follow-up actions were suggested?”
“What could be the underlying cause of the patient’s abdominal pain and diarrhea?”
Type your question into the input field at the bottom of the AI Assistant panel and press enter.
The AI uses the encounter’s transcription, clinical note, Notes and Context, and completed attachments.
Step 3: Explore Insights Across Encounters
Assign the encounter to a patient, then ask from the AI Assistant on that page. The Assistant can use up to 20 earlier visits.
Example questions:
“Summarize the diagnoses documented in earlier visits.”
“What medications were recorded in earlier visits, and on which dates?”
“What follow-ups were recorded at the previous visit?”
This does not add previous visits to generated notes. Turn on Use previous visits context in Notes and Context to include them. See Adding Information Before and During Encounters with the Notes Tab.
Step 4: Review AI-Generated Insights
Each clinical note includes an Insights section where the AI highlights important information:
Key observations
Notable details such as abnormal vitals or concerning symptoms.Follow-up suggestions
Potential next steps, like scheduling follow-ups or ordering tests.Private notes
During real-time transcription, Wavo may surface private notes for your review—details flagged by the AI that may not have been explicitly stated by the patient.
These insights are meant to support your clinical judgment, not replace it.
Querying Uploaded Document Attachments
If you’ve uploaded supporting documents—such as lab results, imaging reports, or referral letters—the AI Assistant can reference them when answering your questions.
How it works
Upload files (PDFs, Word documents, text files, or images) to the Notes and Context section of an encounter.
Wavo extracts text from your uploads. A green checkmark indicates the content is ready.
The AI Assistant can then reference this information when responding to your queries.
Example questions:
“What were the key findings in the lab report?”
“Summarize the referral letter from the specialist.”
“Are there any abnormal values in the uploaded test results?”
“What medications are listed in the uploaded records?”
The AI uses documents from the current encounter, along with the transcription and notes. Attachments from earlier visits are not included.
For more details, see How to Upload and Use Document Attachments in Wavo Health.
Tips for Getting the Best Results
Be specific
Focused questions lead to more relevant answers (for example, “What was the patient’s chief complaint?” instead of “Tell me about the patient.”).Use alongside Insights
Combine manual questions with the Insights section to get a fuller picture of the encounter.Leverage follow-up suggestions
Use AI-suggested next steps to support continuity of care and care planning.
See the AI Assistant in Action
Want to see the AI Assistant at work?
Watch our demo video to see how to ask questions and explore insights during an encounter:
👉 Watch the Wavo Health Demo
https://youtu.be/_Mirlng0RIA
Need Help?
Have questions about the AI Assistant?
Email [email protected] or book a demo for a personalized walkthrough.