What is Wavo Health, and how does it work?
Wavo Health is an AI-powered clinical ambient scribe that listens during patient encounters and automatically generates structured clinical notes.
To use Wavo:
Start an encounter before or during your visit
Speak naturally with your patient (or dictate directly)
Review, edit, and approve the AI-generated note
You can then copy or export the final note into your EMR. This workflow significantly reduces the time spent on manual documentation.
What makes Wavo different from other AI scribes?
Wavo combines several capabilities into a single workflow:
Patient dashboard: View all past encounters for a patient in one place to support continuity of care.
Structured data extraction: Key clinical details are organized automatically for easier review and follow-up.
Encounter Assistant: Ask questions about a specific encounter or a patient’s earlier visits (for example, “Summarize this patient’s past diagnoses”).
Wavo Evidence: Search guidelines, comparisons, and visit prep as a standalone tool in the web sidebar. This is separate from the encounter Assistant.
Together, these features help clinicians go beyond transcription and quickly access meaningful clinical insights.
Does the AI Assistant use previous encounters?
Yes, if the encounter is assigned to a patient. The Assistant can use saved notes and context from up to 30 earlier visits. Earlier attachments are not included.
Does this history automatically go into new clinical notes?
No. Turn on “Use previous visits context” in Notes and Context to include up to 30 recent visits when generating a note. The setting starts off.
For details, see Using the Wavo Health AI Assistant to Gain Insights and Adding Information Before and During Encounters with the Notes Tab.
How secure is my data with Wavo?
Data security and privacy are core priorities for Wavo Health.
All data is encrypted in transit and at rest
Wavo complies with applicable privacy and data protection laws in each region
Patient data is never used to train AI models
AI models are trained only on publicly available medical knowledge—not customer data.
Where is my data stored?
Wavo stores data regionally:
United States: data remains in the U.S.
Canada: data remains in Canada
All data is securely processed in the cloud and stored in compliance with regional privacy regulations.
What types of notes does Wavo generate?
Wavo supports common clinical note types, including:
SOAP notes
History and physicals
Progress notes
Discharge summaries
You can also create custom templates tailored to your specialty. Over time, Wavo learns from your edits to help streamline future documentation.
Can I customize how my notes are formatted?
Yes. Wavo’s Style Settings allow you to control:
Verbosity (concise, medium, detailed)
Formatting (paragraphs, bullet points, or mixed)
Content preferences (patient quotes, abbreviations, clarity options)
AI model selection
Custom drafting instructions
Settings auto-save and apply to all future notes. Wavo can also learn from your edits over time and automatically apply your preferences.
For details, see Customizing Your Note Style in Wavo Health.
Can I reformat sections of a note after it’s generated?
Yes. Use Smart Transform to reformat individual sections:
Select text in the note editor
Click Transform
Choose Paragraph, Bullet Points, or Mixed Format
This is useful for one-off formatting changes without regenerating the entire note.
How much does Wavo cost?
Wavo offers Starter, Pro, Intelligence, and Enterprise plans.
Starter begins at $39 USD/month and includes up to 40 notes per month.
Pro begins at $59 USD/month and includes unlimited notes for daily clinical workflows.
Intelligence begins at $89 USD/month and includes Wavo's most advanced clinical AI, patient context, and coding support.
Enterprise is available for organizations that need custom rollout support, team controls, SSO, API access, or integrations.
Pricing may vary by region and billing cadence. You can start with 15 free encounters, and eligible users can begin one 7-day trial of a self-serve plan.
Practices can also subscribe as an organization. An invite is not the same as a paid seat. Organization billing is managed on the web. See How Organization Subscriptions Work in Wavo Health.
Some existing customers are on legacy plans with Intelligence-level access at a grandfathered price. If you have a legacy plan, review any plan-change confirmation carefully before switching.
Does Wavo integrate with my EMR?
Direct EMR integrations are not available yet.
For now, you can:
Copy and paste notes into any EMR
Export notes for upload or sharing
Native integrations with major EMR platforms are in development.
Who is Wavo designed for?
Wavo is built for a wide range of healthcare professionals, including:
Physicians
Nurse practitioners
Specialists
Therapists and counselors
And more!
Custom templates and flexible settings make it adaptable to many specialties and care environments.
Can I cancel my subscription at any time?
Yes. You can cancel at any time from your account settings.
You’ll retain access through the end of your current billing cycle.
Do I keep my notes if I cancel or my trial ends?
Yes. All notes created during your trial or subscription remain accessible.
After cancellation, you can:
View existing notes
Copy or export notes
You won’t be able to create new notes unless you resubscribe.
What devices does Wavo work on?
Wavo works on the website and on the native iOS and Android apps. Use the same account on both.
Web (desktop or laptop): full workflow — real-time ambient capture, dictation, telemedicine, templates, attachments, export, Wavo Evidence, Coding, organization billing, and the Chrome extension.
iPhone and Android apps: capture visits in the room (including background recording), pause/resume/finish, assign patients, apply an existing template, then edit, copy, or reprocess the note. The phone does not show live word-by-word transcription while you record. Processing starts after you tap Finish Note.
Chrome extension: a side panel on a computer so you can keep Wavo open next to your EMR. See Using the Wavo Health Chrome Extension.
Do not use the website in Safari or Chrome on your phone as a substitute for the native app. For capture on a phone, install Wavo Health from the App Store or Google Play.
What if I subscribed on both the website and the phone?
Web (Stripe) and mobile (Apple or Google) billing are separate. If both subscriptions are active, both can renew. Cancel the one you do not want in that store. See Using Your Wavo Subscription on Web and Mobile.
Can my clinic pay for Wavo?
Yes. Organization admins buy seats on the web, then assign seats to members. An invite is not a paid seat. Members with an active seat sign in on web or mobile. See How Organization Subscriptions Work in Wavo Health.
How accurate is Wavo’s transcription?
Wavo uses advanced speech recognition optimized for clinical conversations. Accuracy improves as more context is captured during an encounter.
As with any AI-generated content, clinicians should always review notes before finalizing.
How does Wavo save time?
By automating transcription and note drafting, Wavo often reduces documentation time by over 50%, helping clinicians spend less time charting and more time focused on patient care.
How long can I record for?
There is no maximum recording time.
Record for as long as your consultation or dictation requires
After 90 minutes of continuous recording, Wavo may prompt you to continue or stop
You can pause and resume encounters at any time, with no limit on how long an encounter remains paused
For details, see Pausing and Resuming Encounters in Wavo Health.
Can I upload documents or images?
Yes, on the website. You can upload:
PDFs
Word documents (.docx)
Text files (.txt)
Images (PNG, JPEG, GIF, WebP)
Files are added to the Notes and Context section (up to 200 MB per file). Wavo extracts text from uploads and uses it when drafting notes. The encounter Assistant can also reference uploaded documents when answering questions. Attachments from other visits are not included.
Document attachments, dictation, telemedicine, PDF/Word export, Wavo Evidence, and Coding are web features. They are not in the native mobile app.
For details, see How to Upload and Use Document Attachments in Wavo Health.
How can I get support?
If you need help:
Email [email protected]
Visit the Help Center for guides and troubleshooting
Why choose Wavo Health?
Clinicians choose Wavo to:
Reduce documentation burden
Maintain consistent, high-quality notes
Stay focused during patient encounters
Support continuity of care without burnout
Thousands of clinicians use Wavo as part of their daily workflow.